At Man&R-Game, customer satisfaction is our priority. As we provide digital gaming products, our refund and return policies are as follows:

Conditions for Refunds

Refunds may be granted if:

1. A product file is corrupted or inaccessible.
2. The incorrect product was delivered compared to the purchase.

Non-Refundable Scenarios

Refunds are not applicable for:

1. Purchases made due to a change of mind.
2. Misunderstanding the product’s features or purpose.
3. Downloaded products that have been shared or distributed without authorization.

Submitting a Refund Request

Please include:

1. Proof of purchase or order number.
2. Details of the issue, supported by screenshots if applicable.

Processing and Resolution

Refund requests are processed within 5–7 business days. Approved refunds will be credited back to the original payment method within 7–10 business days.